Frequently Asked Questions (FAQ)
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My Stain Eraser has no power
What to do when your Stain Eraser has no power
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My Stain Eraser has no spray
What to do when your Stain Eraser has no spray
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My Stain Eraser has no suction
What to do if you notice that your stain eraser has no suction
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My SpotClean/MultiClean has no power
What to do if your SpotClean or MultiClean has no power
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My SpotClean/MultiClean has no spray
What to do if your SpotClean or MultiClean has no spray
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My SpotClean/MultiClean has no suction
What to do if your SpotClean or MultiClean has no suction
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My PowerFresh Slim Steam Mop falls over
What to do if your PowerFresh Slim Steam Mop falls over
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My PowerFresh Slim Steam is hot to touch
What to do if your PowerFresh Slim Steam Mop is hot to touch
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My PowerFresh Slim Steam Mop has a knocking noise
What to do if your PowerFresh Slim Steam Mop has a knocking noise
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My PowerFresh Slim Steam Mop has no power
What to do if your PowerFresh Slim Steam Mop has no power
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My Featherweight has no/low suction
What to do if your Feathweight has no/low suction
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My CrossWave is difficult to push
What to do when your CrossWave is difficult to push
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Cleaning and emptying the dirty water tank
How to clean and empty the dirty water tank
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Cleaning the CrossWave brush roll and brush roll window
How to clean the CrossWave brush roll and brush roll window
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My CrossWave leaves streaks
What to do if your CrossWave leaves streaks
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My CrossWave has no power
What to do if your CrossWave has no power
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My CrossWave has no spray
What to do if your CrossWave has no spray
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My CrossWave has no suction
What to do if your CrossWave has no suction
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My CrossWave is making a loud noise
What to do if your CrossWave is making a loud noise
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My CrossWave shuts off automatically
What to do if your CrossWave shuts off automatically
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My SpinWave is leaking
What to do if your SpinWave is leaking
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My CrossWave X7 Plus Cordless Pet does not spray
Watch our video
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My SpinWave has no power/disc pads are not spinning
What to do if your SpinWave discs are not spinning
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My CrossWave X7 Plus Cordless Pet has no power
Watch our video
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My CrossWave X7 Plus Cordless Pet has no/low suction
Watch our video
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My CrossWave X7 Plus Cordless Pet is leaking
Watch our video
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CrossWave X7 Plus Cordless Pet First Use and Assembly
Watch our video
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CrossWave X7 Plus Cordless Pet Cleaning modes
Watch our video
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CrossWave X7 Plus Cordless Pet Brush Roll Maintenance
Watch our video
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Is this product safe for use around children and pets? Can my one year old crawl safely on the carpet after I've cleaned and applied Scotchgard™ protection?
Yes, the products are safe for use around children and pets when used as directed. Yes, children and pets can crawl on carpets after use. However, it is recommended to first let the carpet dry thoroughly.
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CrossWave X7 Plus Cordless Pet After cleaning care
Watch our video
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CrossWave X7 Plus Cordless Pet - Vacuum only vs Wet Cleaning
Watch our video
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CrossWave X7 Plus Cordless Pet - Vacuum only vs Wet Cleaning
Watch our video
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Can I use any Bissell formula in any carpet cleaner?
Any of the Wash & Protect range and the Carpet Wash can be used in all upright machines. The formula for compacts is only for use in the portable or handheld spotcleaners.
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CrossWave X7 Plus Cordless Pet - 3-in-1 Docking Station
Watch our video
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How do I work out how much formula is required?
You will have a solution line on your tank or a measure cup to help with this.
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Where do I find the model/serial number of my machine?
On the label which is usually located on the back or the base of the unit, the serial number follows the model number.
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My SmartClean canister vacuum has no power
What to do if you find that your SmartClean canister vacuum has now power
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My CrossWave’s brush is not turning
What to do when CrossWave’s brush is not turning
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SmartClean canister vacuum is hard to push
If you notice that your SmartClean canister vacuum is hard to push across your floors, please read the following instructions
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My SmartClean canister vacuum has no/low suction
What to do when your SmartClean canister vacuum has no/low suction
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How to set up the app for your CleanView Connect
Check out our how-to video for setting up your CleanView Connect app
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How to maintain the brushes on your CleanView Connect
Check out our how-to video on brush maintenance for your CleanView Connect
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How to replace the battery in your CleanView Connect
Check out our how-to video on how to replace the battery in your CleanView Connect
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How to conduct routine maintenance on your CleanView Connect
Check out our how-to video on how to conduct routine maintenance on your CleanView Connect
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How to set up your CleanView Connect
Check out our how-to video on how to set up your CleanView Connect
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Replacing the battery on your SpinWave Robot
Our video guide for replacing the battery on your SpinWave Robot
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How to do brush maintenance on your SpinWave Robot
Our video guide for brush maintenance for your SpinWave Robot
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How to put your SpinWave Robot in dry cleaning mode
Our video guide for dry cleaning mode set up on SpinWave Robot
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Mop tank maintenance for your SpinWave Robot
Our video guide for mop tank maintenance of your SpinWave Robot
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How to conduct routine maintenance of you SpinWave Robot
Our video guide for routine maintenance of your SpinWave Robot
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How to set up your SpinWave Robot
Our video guide for setting up your SpinWave Robot
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How to clean in wet cleaning mode on your SpinWave Robot (7349)
Our video guide on wet cleaning mode for SpinWave Robot
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How to set up the BISSELL Connect all for your SpinWave Robot
Our video guide for setting up the BISSELL Connect app for your SpinWave Robot
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After cleaning care for your BISSELL PowerClean 2889E
Check out our video on after cleaning care for your BISSELL PowerClean
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Brushroll maintenance of your BISSELL PowerClean 2889E
Check out our video on how to maintain the brush rolls on your PowerClean
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My Stain Eraser is leaking
What to do if you notice that your stain eraser is leaking
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How to assemble your BISSELL PowerClean 2889E
Check out our video on how to assemble your PowerClean
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Trouble shooting leaking issues on your BISSELL PowerClean 2889E
Check out our video on trouble shooting leaking issues on your PowerClean
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How to trouble shoot issues with suction on your BISSELL PowerClean 2889E
Check out our video on trouble shooting suction issues with your PowerClean
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My CrossWave’s brush is not turning
What to do when CrossWave’s brush is not turning
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How to use your BISSELL PowerClean 2889E
Check out our video on how you use your BISSELL PowerClean 2889E
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My CrossWave X7 Cordless Pet does not spray
Watch our video
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How to trouble shoot spray issues with your BISSELL PowerClean 2889E
Check out our video on how to trouble shoot spray issues with your BISSELL PowerClean
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CrossWave X7 Cordless Pet 3in1 docking station
Watch our video
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How to solve no suction issues on your CrossWave Cordless Max 2765N
Check out our video on how to solve suction issues on your CrossWave Cordless Max
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CrossWave X7 Cordless Pet care after cleaning
Watch our video
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How to assemble and use your BISSELL CrossWave Cordless Max 2765N
Check out our video on how to assemble and use your CrossWave Cordless Max
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CrossWave X7 Cordless Pet brush roll maintenance
Watch our video
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After cleaning care for your BISSELL CrossWave Cordless Max 2765N
Check out our video after cleaning care for your BISSELL CrossWave Cordless Max
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CrossWave X7 Cordless Pet cleaning modes
Watch our video
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CrossWave X7 Cordless Pet first use & assembly
Watch our video
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My CrossWave X7 Cordless Pet is leaking
Watch our video
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My CrossWave X7 Cordless Pet has low/no suction
Watch our video
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My CrossWave X7 Cordless Pet has no power
Watch our video
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My CrossWave X7 Cordless Pet is leaving streaks
Watch our video
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My SpotClean/MultiClean is leaking
What to do if your SpotClean or MultiClean is leaking
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Getting started with your Air 220 3001N
Check out our how-to video for getting started with your Air 220 3001N
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Changing the filter on your Air 220 3001N
Check out our how-to video for changing the filter on your Air 220 3001N
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My CrossWave is leaking
What to do if your CrossWave is leaking
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My PowerFresh Slim Steam Mop has no steam
What to do if your PowerFresh Slim Steam Mop has no steam
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Getting started with your Air 220 3001N
Check out our how-to video for getting started with your Air 220 3001N
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Getting started with your Air 320 3002N
Check out our how-to video for getting started with your Air 320 3002N
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Changing the filter on your Air 320 3002N
Check out our how-to video for changing the filter on your Air 320 3002N
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How to install handles and discs on the SpinWave
How to install handles and discs on the SpinWave
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My SpinWave has no spray
What to do if your SpinWave has no spray
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My Featherweight has no power
What to do if your PowerFresh Slim Steam Mop has no power
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My PowerFresh Slim Steam Mop is leaking
What to do if your PowerFresh Slim Steam Mop is leaking
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After cleaning care for your BISSELL CrossWave Cordless 2582N
Check out our how-to video for after cleaning care of your CrossWave Cordless
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Getting started with your CrossWave Cordless 2582N
Check out our how-to video for getting started with your CrossWave Cordless
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Trouble shooting brush roll not spinning with your CrossWave Cordless 2582N
Check out our how-to video for trouble shooting brush roll issues with your CrossWave Cordless
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Trouble shooting no power issues with your CrossWave Cordless 2582N
Check out our how-to video for trouble shooting no power issues with your CrossWave Cordless
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Trouble shooting no spray issues with your CrossWave Cordless 2582N
Check out our how-to video for trouble shooting no spray issues with your CrossWave Cordless
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Trouble shooting no suction issues with your CrossWave Cordless 2582N
Check out our how-to video for trouble shooting no suction issues with your CrossWave Cordless
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Trouble shooting streaking and leaking issues with your CrossWave Cordless 2582N
Check out our how-to video for trouble shooting streaking and leaking issues with your CrossWave Cordless
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How to use your CrossWave Cordless 2582N
Check out our how-to video for how to use your CrossWave Cordless
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How to use the 3-in-1 docking station for your BISSELL CrossWave Cordless 2582N
Check out our how-to video for using you 3-in-1 docking station of your CrossWave Cordless
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How to fill the clean water tank for your BISSELL CrossWave Cordless 2582N
Check out our how-to video for filling you clean water tank of your CrossWave Cordless
BISSELL customer service
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